Privacy Policy

How do we use personal information?

We use your personal information for the purposes we have described below in this privacy notice, or for purposes which are reasonably compatible with the ones described. We will not, use it for other purposes without your permission, unless we have a legal right or obligation to do so.

Type of Personal Information collected:

Name, Contact information and Unique Identifiers:  Identifiers, such as a real name, alias, postal address, telephone number, unique personal identifier, online identifier, device ID, internet protocol (IP) address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers as well as demographic information such as date of birth, place of birth, country of residence, income, family size etc.  An individual’s written or digital signature.

Protected Characteristics: Characteristics of legally protected classifications such as race, gender, age, nationality, physical or mental disability, and religion.

Medical Information:  Any information in possession of or derived from yourself, a healthcare provider, healthcare insurer, healthcare service plan, pharmaceutical company, or contractor regarding an individual’s medical history, mental or physical condition, or treatment.  This includes an individual’s insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in the individual’s application and claims history (including prescription information).

Network Activity:  Internet or other electronic network activity information, browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement, including analytics evaluation and cookies.

From whom: Employees, Candidates for employment, Contractors, Patients, Customers, Caregiver, Authorized Representative


How do we protect your personal information?

Techdow USA Inc. and Hepalink USA Inc. will take appropriate legal, organizational, and technical measures to protect your personal information consistent with applicable privacy and data security laws.

Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the personal information you transmit to our websites or mobile applications: any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to help prevent such unfortunate occurrences. 

What are your rights regarding your personal information?

If personal information you have provided us in the past is no longer correct, we have a process for working with you to update that information.

Also, some California residents have the right, or their authorized agent may request, at no charge, up to twice every 12 months that we:

  • That we provide copies of your personal information directly to you. There are some exceptions, which means you may not always receive all the information we process;
  • Correct information that is inaccurate or incomplete; and
  • Delete your personal information, subject to some exceptions.

You can get in touch with us to ask us to do any of the above, or to express a privacy concern an also contact us regarding these rights. 

We will verify and respond to your request consistent with applicable law, considering the type and sensitivity of the personal information subject to the request. For your protection, and to protect the privacy of others, we may need to verify your identity before completing what you have asked us to do. We may need to request additional personal information from you, such as home address, email address and government issued ID, in order to protect against fraudulent or spoofed requests. 

In the previous calendar year, the number of California resident’s eligible consumer access requests we received was 0. Of those requests, 0 were complied with in whole or in part, and 0 denied. The number of eligible consumer deletion requests received was 0. Of those requests, 0 were complied with in whole or in part, and 0 denied. 

Our responsibility regarding websites that we do not own or control

From time to time, we may provide links to websites or mobile applications that are not allowed or controlled by us. This privacy notice does not cover them. Please read the privacy notices on those websites and mobile applications if you would like to find out how they collect, use and share your personal information.

Information about children

Our services are not directed to children and we do not knowingly collect any personal information from minors under 16 years of age.